Legal Agreement

Terms of Service User Agreement

These terms govern your use of SteamCred's services. By using our platform, you agree to these terms and conditions. Please read them carefully.

Last Updated
July 15, 2025
Effective Date
July 1, 2025
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Acceptance

Agreement to these terms

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Services

What we provide to you

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Responsibilities

Your duties and obligations

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Limitations

Important restrictions

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Acceptance

Agreement to These Terms

By accessing or using SteamCred's services, you agree to be bound by these terms. Please read them carefully before proceeding.

How You Accept These Terms

Various ways you agree to our terms

Using Our Website

Simply accessing steamcredstore.com constitutes acceptance of these terms. By browsing our website, you agree to abide by our rules and policies.

Includes: Viewing products, reading content, using search features

Creating an Account

When you create an account with SteamCred, you explicitly agree to these terms and confirm you have read and understood them.

Required: Email verification and age confirmation

Making a Purchase

Each purchase you make reinforces your acceptance of these terms. You confirm you understand our policies regarding refunds, delivery, and product usage.

Applies to: All transactions, including repeat purchases

Continued Use

Your continued use of our services after any changes to these terms constitutes acceptance of the updated terms.

Notice: We'll notify you of significant changes via email

Eligibility Requirements

Who can use SteamCred services

Age Requirements

You must be at least 18 years old to use SteamCred services. If you're between 13-17, you may use our services with parental consent and supervision.

Parental consent required for users under 18

Legal Capacity

You must have the legal capacity to enter into binding agreements. You represent that you are not prohibited from using our services under any applicable laws.

Geographic Restrictions

Our services are available worldwide, but you must comply with all local laws and regulations in your jurisdiction when using SteamCred.

Prohibited Users

We reserve the right to refuse service to anyone who has previously violated our terms, engaged in fraudulent activity, or poses a security risk.

Changes to These Terms

We may update these terms from time to time. Here's how we'll handle changes and what they mean for you.

30-Day Notice

We'll notify you at least 30 days before any material changes take effect, giving you time to review and decide.

Clear Highlighting

Changes will be clearly marked and explained, so you understand exactly what's different and why.

Your Choice

If you don't agree with changes, you can discontinue using our services before they take effect.

Our Services

What We Provide

SteamCred provides digital gift card services for Steam. Here's what you can expect from our platform and what's included in our service.

Steam Gift Cards

Digital Steam wallet codes

Multiple Denominations

$5, $10, $20, $50, $100, and custom amounts

Instant Delivery

Codes delivered to your email within seconds

Global Compatibility

Works with Steam accounts worldwide

Customer Support

24/7 assistance and help

Live Chat

Real-time support available 24/7

Email Support

Detailed assistance via email

Order Tracking

Monitor your purchases and delivery status

Security Features

Protection and fraud prevention

SSL Encryption

All transactions are encrypted and secure

Fraud Detection

Advanced systems to prevent fraudulent activities

Account Protection

Secure account management and data protection

Guarantee Services

Your protection and satisfaction

Money-Back Guarantee

Full refund if code doesn't work

Code Replacement

Instant replacement for faulty codes

Delivery guarantee

Codes delivered within 60 seconds or free

Service Limitations

While we strive to provide the best service possible, there are some limitations to be aware of.

Availability

Our services are available 24/7, but may be temporarily unavailable during maintenance or technical issues.

Geographic Restrictions

Some payment methods may not be available in all countries due to regulatory restrictions.

Payment Limitations

Daily and monthly purchase limits may apply based on your account verification status and payment method.

Steam Dependency

Our gift cards are subject to Steam's terms of service and any changes Steam makes to their platform.

No Exchanges

Gift cards cannot be exchanged for cash or other denominations once delivered and verified as working.

Third-Party Dependencies

Service interruptions may occur due to third-party payment processors, email services, or other external factors.

User Responsibilities

Your Duties & Obligations

As a user of SteamCred, you have certain responsibilities to ensure fair and safe use of our platform for everyone.

Account Security

Accurate Information

Provide truthful and up-to-date account information

Password Security

Use strong passwords and keep them confidential

Account Monitoring

Monitor your account for unauthorized activity

Immediate Reporting

Report any security breaches promptly

Legal Compliance

Follow Local Laws

Comply with all applicable laws in your jurisdiction

Age Verification

Ensure you meet minimum age requirements

Tax Obligations

Handle any tax implications of your purchases

Authorized Use

Only use payment methods you're authorized to use

Proper Usage

Personal Use Only

Use gift cards for personal gaming purposes

No Resale

Don't resell or redistribute gift cards

Respectful Communication

Be respectful when contacting support

Fair Usage

Don't abuse our systems or exploit vulnerabilities

Prohibited Activities

The following activities are strictly prohibited and may result in account suspension or legal action.

Fraudulent Activities

Using stolen credit cards or payment methods
Creating fake accounts or identities
Chargeback fraud or payment disputes
Money laundering or illegal financial activities

System Abuse

Attempting to hack or breach our systems
Using bots, scripts, or automated tools
Overloading our servers or causing disruptions
Reverse engineering or copying our platform

Commercial Violations

Reselling gift cards for profit
Bulk purchasing for redistribution
Creating competing services using our codes
Unauthorized commercial use of our platform

Harmful Behavior

Harassment of staff or other users
Spreading malware or malicious content
Threatening or abusive communication
Impersonating SteamCred staff or affiliates

Consequences of Violations

Violation of these terms may result in immediate account suspension, permanent ban, legal action, and cooperation with law enforcement authorities.

Account Suspension
Legal Action
Law Enforcement
Limitations

Important Restrictions

These limitations protect both SteamCred and our users. Please review them carefully to understand the boundaries of our service.

Liability Limitations

Our responsibility boundaries

Direct Damages Only

Our liability is limited to direct damages up to the amount you paid for the specific transaction. We are not liable for indirect, consequential, or punitive damages.

Service Interruptions

We are not liable for service interruptions, downtime, or delays caused by technical issues, maintenance, or third-party service providers.

Third-Party Issues

We are not responsible for issues with Steam's platform, payment processors, or other third-party services that may affect your experience.

Time Limitations

Important deadlines and periods

Refund Claims

All refund requests must be submitted within 14 days of purchase. After this period, refunds will not be processed except in exceptional circumstances.

Legal Claims

Any legal claims against SteamCred must be brought within one year of the incident that gave rise to the claim.

Code Validity

While gift cards don't expire, we can only guarantee support for code-related issues within 90 days of purchase.

Warranty Disclaimers

Service provided "as is"

No Implied Warranties

Our services are provided "as is" without warranties of merchantability, fitness for a particular purpose, or non-infringement.

Performance Disclaimer

We do not guarantee uninterrupted, error-free, or secure operation of our services, though we strive to maintain high standards.

External Content

We are not responsible for third-party content, websites, or services that may be linked to or integrated with our platform.

Indemnification

Your responsibility to protect us

User Protection

You agree to indemnify and hold SteamCred harmless from any claims arising from your use of our services or violation of these terms.

Third-Party Claims

You are responsible for any claims by third parties resulting from your actions, including misuse of gift cards or account sharing.

Legal Costs

This includes reasonable attorney fees and court costs we may incur defending against claims related to your use of our services.

Dispute Resolution

We prefer to resolve disputes amicably. Here's our structured approach to handling conflicts.

Step 1: Direct Communication

Contact our support team to discuss the issue. Most disputes can be resolved through direct communication and goodwill.

Success Rate: 95%

Step 2: Mediation

If direct communication fails, we'll engage a neutral third-party mediator to help find a mutually acceptable solution.

Average Time: 14 days

Step 3: Arbitration

As a last resort, disputes will be resolved through binding arbitration rather than court proceedings, for faster resolution.

Binding Decision

Important Notes

• All disputes must be brought individually, not as part of a class action

• Arbitration will be conducted under the rules of the American Arbitration Association

• Each party bears their own costs unless otherwise determined by the arbitrator

• This clause does not prevent either party from seeking emergency injunctive relief

Final Terms

Additional Legal Terms

These final terms complete our agreement and cover important legal aspects of our relationship.

Governing Law

Delaware
State of Incorporation
Delaware state law governs
Federal law where applicable
Jurisdiction in Delaware courts

Severability

Protected
Agreement Integrity
Invalid clauses don't void entire agreement
Remaining terms stay in effect
Terms modified to be enforceable

Entire Agreement

Complete
Legal Framework
Supersedes all prior agreements
No oral modifications accepted
Written changes only

Questions About These Terms?

If you have any questions about these terms of service, please don't hesitate to contact us.

Legal Team

For legal questions about these terms or compliance matters.

Customer Support

For general questions about using our services or your account.

Phone Support

For urgent matters requiring immediate attention.

+1-800-STEAMCRED