Everything you need to know about SteamCred Steam gift cards. From purchasing to redemption, we've got you covered with detailed answers to all your questions.
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How to buy, payment methods, pricing questions
Delivery times, code format, what to expect
How to redeem, Steam wallet, troubleshooting
Issues, refunds, account problems
The questions 90% of our customers ask
Your Steam gift card code is delivered to your email instantly after payment confirmation. Our advanced automated system processes orders with an average delivery time of just 8 seconds.
Payment Confirmed
Usually within 2-3 seconds
Code Generated
Automatic system processing
Email Sent
Delivered to your inbox
If your code isn't delivered within 60 seconds, we'll give you a full refund plus 20% bonus credit for your next purchase. That's how confident we are in our delivery system.
Absolutely! We are an official Steam partner and authorized distributor. All our gift card codes are sourced directly from legitimate suppliers and are guaranteed to be 100% authentic and safe to use.
Every code batch is verified against Steam's official database before being added to our inventory.
Each code is checked for validity and availability before being sent to customers.
Our QA team manually tests sample codes from every batch to ensure 100% functionality.
Join over half a million satisfied customers who trust SteamCred for their Steam purchases.
Code failures happen in less than 0.03% of cases, but we're prepared for any scenario. Our 24/7 support team will resolve any issue immediately with instant replacements or full refunds.
New working code sent within 2 minutes of reporting the issue
100% money back if you prefer a refund instead of replacement
20% bonus credit for your next purchase as an apology
Live Chat (Fastest)
Available 24/7 - Average response: 47 seconds
Email Support
[email protected] - Response: <2 hours
Order Lookup
Self-service code resend and order status
Every code is guaranteed to work or your money back. We've maintained a 99.97% success rate for over 5 years, and when issues do occur, we fix them faster than anyone in the industry.
Everything about buying Steam gift cards from SteamCred
We accept all major payment methods including credit/debit cards, PayPal, Apple Pay, Google Pay, and various cryptocurrencies like Bitcoin and Ethereum.
No account is required for purchases. You can buy Steam gift cards as a guest with just your email address. However, creating an account gives you access to order history, faster checkout, and exclusive deals.
Absolutely no hidden fees! The price you see is the price you pay. We include all processing fees in our displayed prices, so there are no surprises at checkout.
What you see is what you pay - guaranteed!
Yes! You can purchase multiple Steam gift cards of different denominations in a single transaction. Add them to your cart and checkout once. Each code will be delivered separately.
For new customers, there's a $500 daily limit for the first 30 days. After that, limits are removed. Verified customers can purchase up to $2,000 per transaction.
Yes! We offer automatic bulk discounts for large orders. Contact our sales team for orders over $1,000 for custom pricing and dedicated support.
All about receiving and managing your Steam codes
Your delivery email includes the Steam gift card code, redemption instructions, order details, and links to customer support. Everything you need is in one convenient email.
First, check your spam/junk folder. If the code isn't there after 5 minutes, use our Order Lookup tool or contact live chat. We'll resend it immediately.
Quick Steps:
Yes! Contact our support team with your order ID and the new email address. We can resend your code to a different email address for security verified requests.
Steam gift card codes do not expire. You can redeem them months or even years after purchase. However, we recommend redeeming them as soon as possible for security reasons.
No expiration date - redeem whenever you want!
Steam gift card codes are typically 15 characters long in the format XXXXX-XXXXX-XXXXX. They contain both letters and numbers, and are case-insensitive.
Yes! Use our Order Lookup tool with your order ID or email address to check status, resend codes, or view purchase history. Real-time updates are available.
How to redeem and use your Steam gift cards
To redeem your Steam gift card, open Steam, go to your account name in the top right, select "Account Details", then "Add funds to your Steam Wallet", and enter your code.
Step-by-step:
Yes! Steam gift cards can be redeemed on any Steam account worldwide. There are no region restrictions or account limitations. The code will work on any active Steam account.
Steam wallet funds can be used to purchase games, DLC, in-game items, software, hardware, and Steam Community Market items. Basically anything available on Steam!
When you redeem a Steam gift card, the full amount is added to your Steam wallet. You can then use this balance for multiple purchases over time. Any remaining balance stays in your wallet.
Example: $50 card → $50 wallet → buy $30 game → $20 remains for future purchases
If your code shows as invalid, first check for typos or extra spaces. Copy and paste the code exactly as received. If it still doesn't work, contact our support immediately.
Quick fixes:
Still not working? Contact support immediately for instant replacement!
No! Steam wallet funds never expire. Once you redeem your gift card, the balance will remain in your Steam wallet indefinitely until you spend it.
Your Steam wallet balance is permanent - use it whenever you want!
Troubleshooting and support information
We offer a 100% money-back guarantee. Contact our support team with your order ID and reason for refund. Most refunds are processed within 2 hours for unused codes.
Refund process:
Yes! We use bank-level 256-bit SSL encryption, PCI DSS compliance, and advanced fraud detection. Your personal and payment information is completely secure.
We offer 24/7 support through live chat, email, and phone. Live chat is fastest with average response time under 1 minute. Our support team are all gaming experts.
Live Chat
24/7 • Response: <1 min • Available on all pages
[email protected] • Response: <2 hours
Phone Support
Available for orders $100+ • Callback within 10 min
No! We never store your payment information. All transactions are processed securely through our payment partners (Stripe, PayPal) and card details are never saved on our servers.
Your payment info is processed securely and never stored by us!
Contact us immediately after purchase. If the code hasn't been delivered yet, we can cancel and issue the correct amount. If already delivered, we can help exchange it.
Orders can be cancelled within 5 minutes of purchase if the code hasn't been delivered. After delivery, cancellation isn't possible, but we offer full refunds for unused codes.
Can't find the answer you're looking for? Our expert support team is available 24/7 to help with any questions.
Instant help from our gaming experts
Average response: 47 seconds
Check status and resend codes
Instant order information